Teletherapy

To Access Teletherapy for Milestone Counseling:

Login directions for Doxy.me. Click on your therapist’s link below:

When the welcome screen appears, type your name in the box. Click “Check In” and you will then be entered into a virtual waiting room. When your therapist is ready, they will connect to bring you online. If you have any difficulty logging in or have questions about using teletherapy, please call our office at 320-774-1621.

Insurance:

Most insurance companies cover teletherapy the same as a face-to-face session. However, please be aware that it is ultimately your responsibility to verify coverage with your insurance company.

Copays:

*Copays are due at the time of service.  Please call the receptionist in advance of your appointment to pay your copay, or ask your therapist to take the payment.  If you prefer, your credit card information can be retained on file and automatically billed the copay at the time of service.

Equipment Needed:

A computer with a webcam or a smart phone and internet access.

Note: When logging into the doxy.me website, it typically performs the best when you use Google Chrome for your web browser.  It does not work well with Safari.

*If you do not have access to this type of equipment, or to the internet, please discuss this with your therapist to discuss other arrangements.

Privacy/Confidentiality:

In an effort to protect your privacy, and to gain the most benefit from your session, it is important that at the time of your appointment you do not have other people in the room with you unless agreed upon with the therapist.

Informed Consent:

In the Forms tab, there is an informed consent form for teletherapy that we would like to have clients sign and return, if at all possible. Under the circumstances, we will accept a verbal agreement at this time if necessary. Forms can be returned to us by mail or faxed at 320-774-1621.

Children and Families:

Sessions for children and families may function differently using teletherapy. The session may be geared more toward parenting support as play therapy is more challenging through teletherapy. Sessions may only last for 30-45 minutes depending on the child’s age, attention span, and the needs of the parent and family.